Delivery & Refund Policy – GetPluginDeals.com
Last updated: November 2025
1. Delivery Policy (Instant Access)
All products sold on GetPluginDeals.com are digital goods.
No physical items are shipped.
Instant Delivery
After completing your purchase, you will receive:
- Instant access to your download link
- A confirmation email containing the same download link
- Additional instructions if the product requires special setup
If your download email does not arrive within a few minutes:
- Check your spam/junk folder
- Verify your email address was entered correctly
- Contact our support team for immediate assistance
We aim to provide 24/7 access to all digital downloads.
2. Refund Policy
Because all products are digital software, refunds are limited.
However, we offer a fair and transparent refund window.
Refund Eligibility (3 Days)
You may request a refund within 3 days of purchase ONLY if:
- The software does not work, AND
- Our support team could not resolve the issue
Examples of valid refund situations:
- The files are corrupted or incomplete
- The product refuses to load or crashes consistently
- An installation issue cannot be fixed by our support team
- You accidentally purchased a duplicate order
Non-Eligible Refund Situations
Refunds will NOT be granted for:
- “I changed my mind”
- Incompatible system (if requirements were listed)
- Incorrect DAW or operating system usage
- You downloaded the product successfully and simply no longer want it
- Pre-order items after download is delivered
How to Request a Refund
Contact us with your order number and a detailed explanation:
📧 Email: [email protected]
📱 WhatsApp: +44 7537 181281
Refund requests are reviewed within 24–72 hours.
3. Support & Troubleshooting
Before issuing a refund, our support team will:
- Verify the issue
- Provide troubleshooting steps
- Offer alternative download links (if needed)
- Help ensure the software runs correctly on your system
If the product still does not work after troubleshooting, your refund will be approved.
4. Contact Information
For support, technical issues, or refund inquiries:
📧 [email protected]
📱 +44 7537 181281
🌍 www.getplugindeals.com
